Start Eudora by double-clicking the Eudora Pro icon on the desktop. If you have trouble double clicking, you can single-click the icon with the right mouse button and select Open from the pop-op menu that appears.

If for some reason Eudora Pro is not on the desktop, you can start the program by going to the Start Menu in the lower-left corner of the screen. Click on Start and select Programs from the pop-up menu, then Eudora Pro Demo from the submenu (not Eudora Light) then Eudora Pro Demo from the sub-submenu.

Eudora will now start and present you with a Tip of the Day window. These can be helpful but I would recommend clicking the checkbox in the lower left corner to de-select Show Tip at Startup and then click the Close button to close the window.

You will now see a window with two frames. On the left you will see your In, Out and Trash files. Zoom this window to full screen by clicking on the square in the upper-right corner of the Eudora Pro window. On the right is where the contents of your mail folders will appear. If it appears empty, double-click on the In folder that is in the left frame. The contents on your In box will appear on the right. If it is not occupying the whole frame, zoom this window to full screen by clicking on the square in the upper-right corner of this window. Notice that the title of the Eudora Window has changed to Eudora Pro -[In]. At this point your in box is probably empty.

Move your mouse so that it hovers over any one of the icons in the Eudora window. Notice that a small window appears labeling that command’s function. Look down at the lower-left corner of the window and you will see a short description of that icon. This lower left corner is also where you will see short descriptions of commands from the drop-down menus.

When you pointer is not over an icon you should see For Help, press F1 in the lower-left corner. This is very useful. Pressing the F1 key on your keyboard will often bring up helpful information about the front-most window or dialog box.

Now click on the menu bar above and move your mouse over one of the items in the drop down menu. Notice how many of them have a short description in the lower left corner.

Finally, notice the Arrow with the question mark at the right end of the button bar. This is the button which allows you to get context-sensitive help on many of the items on the desktop. Click on this button and notice how your pointer turns in to a pointer with a question mark. If you now use your pointer to click on any item on a drop-down menu or on the button bar, a more complete description of the item's function will appear.

Many menu items have shortcuts. For example if you look at Close on the File menu you will see Ctrl+W to the right of it. This tells us we can select this menu item in one of two ways: either selecting Close from the File menu or holding down the Ctrl key and typing the letter W. Use the Ctrl key in the same manner as using the shift key to type an upper-case letter. These command shortcuts are useful because they can really speed you up by saving you from having to stop typing and reach for the mouse.

We will pause at this point. Take a few minutes to explore this interface on your own. When we resume, we will go through several steps to configuration our e-mail before we send our first message.

From the Tools menu select Address Book or use Ctrl+L.

Create an entry for yourself. Click the New button in the Address Book Frame.

In the pop-up dialog box type in a nickname for yourself.

Click Put it in the recipient list and click OK.

In the address window, type your name in quotes and the address of your workstation in pointy brackets. For me it will be "Paul Kleeberg, M.D." <station22@home.aafp.org>. The address of your workstation should be printed on the monitor.

In the lower-left of this address book frame, click the check box Expand Nickname to select it.

Save the changes to the address book by selecting Save from the File menu or by typing Ctrl+S.

Now close the Address Book frame either by selecting Close from the File menu or using Ctrl+W.

Select Options from the Tools menu.

Scroll the frame on the left entitled Category all the way to the top and select Checking Mail. Select Save Password. By doing this you will not have to enter your password each time you check your mail.

Now scroll the frame on the left entitled Category all the way to the bottom and select Miscellaneous.

On the right, click the checkbox Automatically expand nicknames so that it is selected and click OK.

On the bottom of the left frame of the Eudora window click on the middle tab that looks like a script ls. This opens the window showing the signature files we have available.

Right-click on the Standard signature and select Edit from the pop-up menu to open that signature.

Now type in your name and address. Also include the address of your workstation in the address field. Here is an example of a signature;

Notice the two hyphens in the first line. This is traditional to put in the first line of a signature. These two hyphens are important when sending e-mail commands to listservs (discussion list software) because it signals to the listserv to ignore the hyphens and everything that comes after it.

Now Save the modified signature with Ctrl+S and Close the signature window with Ctrl+W.

In the left frame of the Eudora window click on the tab on the bottom that looks like a document. This opens the window showing what stationery we have available.

Now right-click in that frame and select New from the pop-up menu.

Click on the Bcc: field and type in the nickname you gave yourself in the address book.

Hit the Tab key and notice how the expanded address appears in the Bcc field.

Notice the three drop-down boxes above. Place your pointer over the one labeled <none> and notice in the lower-right you see Signature to be appended to the message. Click on <none> and select Standard from the drop-down menu.

Now go to the File menu and select Save as Stationery and save the stationery file as student. Close the stationery window with Ctrl+W.

In order to use our new stationery and signature with all of out outgoing messages we must attach it to our personality

In the left frame of the Eudora window click on the tab on the bottom that looks like a head in profile. This opens the window showing what personalities have already been defined.

Now right-click on the <dominant> personality in that frame and select Properties from the pop-up menu.

In the window that appears, select student from the Default Stationery drop-down box and Standard from the Default Signature drop-down box.

Leave everything else the same and click OK.

Pair up with another person in the class and get their e-mail address.

Create a new message by selecting New Message from the Message menu or by typing Ctrl+N.

Compose a short message to that person telling him or her where you are from. Be sure to give the message a meaningful subject.

Notice how Eudora underlines any words it does not recognize. If you right-click on an underlined word, You will get a pop-up menu which suggests alternate spellings. You will also be given the opportunity to add the word to Eudora's dictionary or to merely ignore all the appearances of the word in the current document.

When you are done, send the message by selecting Send Immediately from the Message menu, by clicking on the Send button in the icon bar, or by typing Ctrl+E.

When your partner has sent you a message, check your mail by selecting Check Mail from the File menu or by typing Ctrl+M. You should be presented with a dialog box requesting a password. If so, enter the password for your mail account which should be printed on your monitor and click OK. It will then retrieve your mail.

Notice that you are receiving copies of your own messages. That is a result of putting your e-mail address in the Bcc: field. I find this quite useful to help me keep track of the messages I have sent and to be sure I know what it looks like to the other person.

Spend a few moments exchanging mail with your neighbor or with someone else in the room while we all get up to this point. You may also use either Netscape or Explorer to visit some of the advanced e-mail web sites while you are waiting. You may either type the addresses that appear in your handout or else go to http://fpen.org/train/adv-email-sites.html and explore.

Send a message to listproc@fpen.org with only the word lists appearing in the body of the message

After a few moments, check your mail for a message from the list-processing software. In it you will find the names of lists that are housed at that site.

Now get information on the list titled Training-list. Do this by sending a message to listproc@fpen.org with info training-list appearing in the body.

Once you have information about the list, subscribe to it. Marcus Welby, M.D. would do this by sending a message to listproc@fpen.org with subscribe training-list Marcus Welby appearing in the body. Send the same message but substitute your own name.

Once the listprocessing software has completed your command, it will send you a welcome message. Note: This is the most valuable piece of information you will receive from a discussion list. It is important to save this where you can find this. And here is how…

While viewing the welcome message, select New from the Transfer menu.

In the dialog box name it Lists and select the Make it a folder checkbox and then click OK.

In the next dialog box, name it Training-List and click OK. This creates organization to your mail so that you can place all the messages from this list into this folder. The first message in this folder will be the welcome message - the one that is important to save.

On the bottom of the left frame, click on the first tab. It shows you the mailboxes. You will now see the folder Lists, it is open and inside of it is the document training-list. This is the document in which all of your files for the training list will appear.

From the Tools menu select Filters

Click New in the lower left corner.

On the right make sure both Incoming and Manual check boxes are selected

In the Header select box select <<Any Header>> leave the selection contains and type in the space next to it training-list

In the first Action select box, select Copy To.

Click the new bar titled In that appeared on the right and from the drop down menu select Lists > Training-List

From this point on, all incoming messages will be filtered and a copy of all the messages which have Training-List somewhere in the header will be saved in the Training-List folder. In most instances you would probably select Transfer to instead of Copy to in order to put discussion list messages out of the way so they do not clutter your mailbox.

Now go to the File menu and select Save or type Ctrl+S and close the filter window with Ctrl+W.

Send a message to Training-list@fpen.org telling the group what you think is the coolest thing you learned in this class so far.

Make an address book entry for your partner by selecting Make Address Book Entry from the Special menu or by typing Ctrl+K while viewing the e-mail message that person sent you.

In the dialog that appears give it a nickname or accept the default one that is assigned.

Click OK when you are done. You now have an address book entry for them. You can check that by looking the address book by typing Ctrl+L.

This may prove to be one of the more difficult concepts to comprehend but also the most valuable. Certificates guarantee you are who you say you are and encryption guarantees that no one but your intended recipient will be able to read your message.

In the icon-bar toward the right you will see a pair of keys, click on them.

In the window that appears, select New Key from the Keys menu or by typing Ctrl+N to start the Key Generation Wizard.

Read the info in the box and click Next >.

Type your name in the box that appears and the e-mail address of your workstation and click Next >.

Accept Diffie-Hellman/DSS as the default and click Next >. Accept 2048 bits as the default and click Next >.

Click Key expires on and in the date field click on 16 and type 18, and on 00 and type 99 to make the expiration date 9/18/1999. Now click Next >.

In the first paraphrase box, type a passphrase that you can easily remember. Usually, the longer the better for security reasons but in this instance it can be short. Tab to the next box and retype your passphrase. Now click Next >.

The machine will not generate your key pair. When it is done click Next >.

In the next window click Send my key to the root server now so it is selected and click Next >. When the key has been uploaded click Next >. Read the next window and click Finish.

The next thing we need to do is to send a copy of our public key to the others in this room. Right-click your key pair in the PGPKeys window and select Copy from the Pop-up menu.

In the PGPKeys window, select Options from the Edit menu or type Ctrl+T. Click on the E mail tab and make sure the check box Use PGP/MIME when sending mail is selected. Click OK.

Close the PGPKeys Window by clicking on the X in the upper right hand corner. If it asks if you wish to save a back-up, click Don't Save.

Compose a new message to your neighbor, title it my public key. Right click in the message body window and select Paste from the pop-up box. Now click Send your message.

Check your mail for your neighbor's message. When it appears in your in box, double click it. The message will appear to make no sense. At the right of the Icon bar, click the button PGP Decrypt Verify. You will see a dialog that will ask if you wish to import a key, and click Import.

Cntl+W to close the message window and No to not save changes.

Now lets send your first message to your neighbor again but this time encrypt it. Click on the Out box on the left and select the first message in the header frame. From the Message menu select Send Again. When the message reappears, select the PGP Encrypt icon button and the PGP Sign. Click the Send button. There appears to be a bug here because the window appears and disappears. If that happens, click on the PGP Eudora button from the application bar to bring the PGP window to the front. Verify that the recipients are correct and click OK. This encodes the message with the recipients key so that only the recipient can read it. Next you will be asked the passphrase for your key. Type it in and click OK. This guarantees for the recipient that you are who you are. Wait a few moments and check your mail.

In a few moments, you should receive your partner's mail. Open it and you will notice an envelop with a lock where you would expect the body of the message. Click on it and when the dialog appears, enter your passphrase and click OK. That will open the message

Address a new message to your partner and give it the subject Bookmarks

Select Attach File from the Message menu or type Ctrl+H.

In the dialog box that appears, click the Up One Level icon (the folder with the up arrow) until Look in: displays the Program Files menu.

Double-click the Netscape folder icon then double-click Users and then default.

Select bookmark.htm. Click Open. The file is now attached and ready to be sent. In the body of the message type Here are those bookmarks you wanted.

Send this to your neighbor, wait a few moments and look in your inbox for a message from him/her. Notice the paper-clip in the message header frame and the icon with a hot link in the lower left corner of the message window. Single click the icon to view it.

A warning will appear telling you about viruses that can appear in attachments. Click Open and you should now be able to view the file.

If you have idle time, you may find some of the items in this section useful.

Under the Tools menu, select Options.

Scroll to the first item Getting Started in the Category window.

Here is where you enter basic information about your primary e-mail account.

Now look at the next item Checking Mail. Notice both Send on check and Save password are selected.

If you have a continuous connection you can have the machine automatically check for mail over a specific time interval by changing the "0" to another integer.

Next look at the next item Incoming Mail. This is the item that gives us control over retrieving mail. This is also the setting you will change depending on whether this is your primary computer for storing your e-mail or just a secondary one. Take a few moments to look the options available here.

Most of you will only have access to a POP server. You could select IMAP if you have access to one

If you have only one computer for your e-mail and have no other way to access it, you would not wish to select Leave mail on server. Leaving this blank will delete the mail from the server after you have transferred it to your computer. If you have more than one computer, you will wish to check this box on your secondary machine so that you can view this mail from your secondary machine but it will still be available to download once you return to your primary e-mail machine.

Unless you have a small hard drive or have a slow and expensive connection, I would not recommend skipping messages over a certain size.

Skipping to the bottom, authentication is usually Passwords

Next click Sending Mail.

Notice the item Immediate send. If you uncheck this item it would allow you to write messages on a laptop or a home computer not connected to the Internet and queue them for sending later. When you are connected to a network, you can send the messages by selecting Send queued messages from the File menu or whenever you check your mail.

Click Attachments

Click on what looks like a board immediately under Attachment Directory. You should then be given a dialog box to select your attachment directory. This is very useful because it will keep all your attachments in a defined place and you can easily find them if you need to.

Select a directory for your attachments. It appears the default is Attach inside Eudora Mail. I create an "Attach" directory inside my "Temp" directory. Therefore all my "potentially infected" files are in one location. For now let’s select the Attach directory inside Eudora, and click the button Use Directory in the upper right corner.

You will then see the Attach folder is open, now click Use Directory again.

Returning to the Options window you should now see the directory and path to it written on what looked like a board.

Notice the small question mark nest to the "x" in the upper right hand of the Options window. Click on the question mark. Note that your cursor changes into a pointer with a question mark indicating that you can use it for context sensitive help.

Now use your pointer to click on the line: Delete from server when emptied from Trash and read what it says.

Click on the checkbox for Delete attachments when emptying trash. This causes all the potentially infected files to be emptied with the trash as their associated messages are deleted.

Scroll down the window on the left and select "Fonts and Display" and note the options. You may wish to change some of these as you become more familiar with this to save yourself some screen real estate

Select Getting Attention and deselect Use an alert dialog box and Open mailbox but leave Play a sound selected. These are most useful when you have a machine that is continuously connected to the Internet and you wish for it to check for mail in an unattended mode.

Now select Extra Warnings and note some of the warnings there. I recommend selecting to be warned when you Queue a message with no subject but deselecting the warning that occurs when you Empty the Trash mailbox.

Skip the rest and select Miscellaneous at the bottom.

Deselect Require confirmation for deletes and select Empty trash when exiting.

Now click OK and we are ready to begin.

You can create a filter that searches messages for certain words and toss them in the trash. This can be dangerous because you may unknowingly toss away valuable messages. The best thing to do with SPAM is to ignor it and toss it in the trash.

If we have time we will discuss this in class. It is not likely be able to demonstrate it. For more information about it see the help files in Eudora or in Netscape mail, or refer to the websites listed in the handout.